Refund and Returns Policy

We want you to love your Duman Home purchase. If for any reason you're not fully satisfied, our return policy is designed to be simple and clear.

Return Eligibility

You may return most new, unopened items within 30 days of delivery for a full refund. Returned items must be in their original packaging and in unused condition.

Return Process

To initiate a return, please contact us via email. Include your order number and a brief description of the issue. We will provide instructions for returning the item.

Refunds

Once we receive your return and inspect the condition of the item, we will process your refund to your original payment method. Refunds typically take 5-10 business days to appear.

Non-Returnable Items

Customized or clearance items are final sale and cannot be returned unless they arrive damaged or defective.

Exchanges

If you need a different size or item, we recommend returning your original product and placing a new order.

Contact Information

Questions about returns? Contact us at:

Address: 213 Court St, Brooklyn, NY 11201
Tel: +1 718-576-3331
Email: [email protected]